About

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Joanne Ramsey

Counsellor, Psychotherapist, Mediator, and Parenting Coordinator

Compassionate Counselling, Mediation & Family Support Through Life’s Transitions

Jo supports individuals, couples, families, and communities through life’s most complex and emotionally charged transitions. Life doesn’t always change gently. Separation, conflict, parenthood, identity shifts, high-conflict relationships, community or workplace disputes can feel overwhelming, isolating, and deeply destabilising. You don’t have to navigate them alone. Through my practice, Serene Pathways, I offer calm, compassionate, and practical support to help people move forward with clarity, confidence, and emotional safety. Seeking support is not a weakness. It’s a courageous step toward growth, healing, and meaningful resolution.

How I Support Individuals, Couples, Families & Communities

I work with people across all stages of the family life cycle and beyond, offering:
🌿 Counselling & Psychotherapy
🌿 Parenting Coordination
🌿 Mediation & Dispute Resolution
🌿 Advocacy

Whether you’re experiencing emotional distress, navigating parenting transitions, managing high-conflict dynamics, or facing family, community, workplace, or financial disputes, my role is to help you find steady ground and a clear path forward.

My Therapeutic & Mediation-Informed Approach
When children are involved, my work is always child and future focused, supporting outcomes where children don’t just survive change, they truly thrive.

My work is grounded in emotional safety, clarity, and practical problem-solving. I integrate therapeutic insight with mediation-informed strategies to support respectful communication, healthy boundaries, and long-term stability.

I specialise in supporting:

🌿 Individuals, couples, and families navigating stress, conflict, and life transitions.
🌿 Parents and caregivers through family planning, pre-natal and post-partum adjustment
🌿 Separation, divorce, and post-separation parenting challenges
🌿 High-conflict situations and complex family systems
🌿 Anxiety, emotional regulation, identity changes, and relationship shifts

My approach is trauma-informed, neurodiversity-affirming, inclusive, and solution-focused. I work collaboratively with you, honouring your values, strengths, and lived experience, while helping you build resilience and sustainable wellbeing.

Qualifications, Accreditation & Professional Memberships
I hold a Bachelor of Counselling and Psychological Sciences, a Bachelor of Education, and a Bachelor of Business (Accounting). I am also a nationally accredited mediator and Parenting Coordinator. I bring a multidisciplinary background spanning counselling, psychotherapy, mediation, parenting coordination, education, business leadership, and disability support. I have extensive experience working within complex systems and alongside multidisciplinary teams, including schools, legal professionals, health providers, and community services. My professional journey includes leadership roles within regulated service environments, giving me a strong understanding of real-world pressures, accountability, and the challenges individuals and families face both personally and professionally.

I am a member of:
🌿 Australian Counselling Association (ACA)
🌿 Psychotherapy and Counselling Federation of Australia (PACFA)
🌿 Parenting Coordination Australia (PCA)
🌿National Mediation Association (NMA)

🌿 Resolution Institute

🌿 Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS)

🌿 Family Law Practitioners Association (FLPA)

I am committed to ongoing professional development, reflective practice, and delivering ethical, evidence-informed care.

The Philosophy Behind Serene Pathways

My work is guided by three core values:
🌿 Peace — Creating calm, grounded spaces for reflection, regulation, and connection
🌿 Presence — Meeting you where you are, with genuine empathy and care
🌿 Purpose — Supporting meaningful growth, healing, and lasting change

I honour the individuality of every journey by offering flexible services in private practice, online, in-home, community settings, or immersed in the natural environment, wherever healing can take root.

Why work with Jo Ramsey at Serene Pathways?

🌿 A calm, non-judgmental space where your voice is truly heard

🌿 An experienced, compassionate professional who understands complex systems

🌿 Evidence-based, holistic support for emotional, relational, and practical wellbeing

🌿 Flexible service delivery tailored to your needs

🌿 Specialised expertise in family conflict, parenting transitions, and dispute resolution

If you’re seeking support through healing, conflict resolution, or major life change, I’m here to walk alongside you. Together, we can find a way forward that feels steady, respectful, and aligned with what matters most to you.

Contact us today to begin your journey toward a calmer, more balanced life.

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Monday - Friday: 8:30am - 5:00pm, outside business hours and Saturday by appointment only
info@serenepathways.com.au
0473 865 838
In-person and online services available